Renters FAQ

• Why a rental property instead of a hotel?
• What type of rental properties, are available?
• What facilities are in each property?
• How do I pay for my accommodation?
• Are pets/smoking allowed in the properties?
• Is there a discount for longer stays?
• Do I need a hire car?
• Where is each villa located?
• What is the average temperature in Tenerife?
• How can I confirm that a Property is suitable for disabled access/occupation?
• What do I do if I have any problems whilst staying at the property?
• Are welcome packs available?
• Is there a house keeping service available?
• Where can I get a hire car suitable for disabled drivers/usage?

Owners FAQ

• How much does it cost to advertise my property (ies)?
• What do I get for my money?
• How do I pay for my annual subscription?
• How often can I change the details on my personal listing page(s)?
• Can I use my virtual tour?
• How many photographs can I upload, and how do I do it?
• How do I add my property to the 'Featured Villas' section?
• How far up the search results page will my property be?

Renters FAQ

Why a rental property instead of a hotel?

On initial inspection, you may be fooled into thinking that a hotel is the cheapest and most appropriate option for your Tenerife vacation, but once you begin to consider and see the many luxurious Tenerife rental properties within each of the many areas of Tenerife, the disadvantages of a hotel becomes apparent.

Total privacy, no matter what type of rental accommodation you choose, such as a Tenerife Apartment, detached villa or Townhouse, the whole of the property is yours for the full duration of your vacation. This ultimate flexibility and space, is unrivalled, and allows you to come and go as you please no matter what time of day or night. Many rentals properties offer flexible check in/out times to ensure that you get the very best value for money.

Many hotels struggle to offer accommodation for larger families and groups travelling together. This results in the need for multiple rooms thereby increasing the cost of your accommodation. Our Tenerife rental properties can accommodate in excess of 16 people in a single detached villa, and there is no need to worry about the number of bathrooms, as many properties offer them in abundance, ensuring that everyone is catered for. Some properties even offer the luxury of having two master en suite bedrooms, which is ideal when two families or groups travel together.

Location is always high on the priority list when considering where to book your accommodation,. All of our featured communities are within easy reach of all the major attractions, shopping malls and golf courses etc, as well as having a host of local shops and restaurants nearby.

The facilities in our Tenerife rental properties ensure that everything you need to enjoy your holiday in Tenerife is provided, without any extra cost to you. For those who prefer to travel light, many properties have a fully functioning laundry room, complete with washing and drying machines, so there is no need to take all those clothes, and unlike hotels, there is no extra charge for the use of these appliances. Other popular facilities include cable TV, games console(s), telephone, Internet PC and many more. So if you would prefer a day at home with your family or friends, without the noise and distraction of other tourists, no problem many properties include your very own private swimming pool. Or perhaps it's a quiet family meal you prefer, simply buy your own produce from the local supermarket before returning home to your very own fully equipped kitchen where you prepare and enjoy your meal together in the privacy of your own home or on your very own terrace. This can be a welcome change, and indeed a great deal cheaper than having to eat out each night in any one of the many restaurants on offer in Tenerife. Then after diner and whilst the dishwasher is on, perhaps you would like to relax outside, perhaps take a walk or enjoying a leisurely swim. Then it's back inside to watch some cable TV before retiring to your very own separate bedroom.

You may be asking "But what about the cost?" This we feel is something, which you the renter need to decide upon and research, as each property has a price specific them. Each rental property has an individual page which shows what features and facilities are on offer, if you have any other questions about a specific property, then please do not hesitate to contact the owner direct with the use of their personal contact details as also shown on the property page.

What type of rental properties, are available?

Direct Villas Tenerife offers a variety of accommodation to those looking to rent their very own property. The main types of accommodation are Tenerife villas, townhouses and apartments.

Tenerife Villas are quite simply detached properties, which come complete with everything you require, including in most cases with that all-important private pool. Villas come in a variety of sizes and floor plans, and as such are suitable for all sizes of travelling parties. Both single storey and two storey properties are available.

Townhouses in Tenerife offer terraced or semi detached style accommodation, which is spacious and can also accommodate large travelling parties. Although some town homes have pools attached, many do not. To compensate for this, many communities offering this style of accommodation also feature extensive recreational features including large pools. A cheaper option to that of renting a Tenerife villa, townhouses are growing in popularity.

Tenerife apartments are also growing in popularity, many offering space and facilities equal to that available within some townhouses. The larger resorts such as Costa Adeje, have undergone substantial development resulting in some of Europe's most up to date and exclusive apartments.

What facilities are in each property?

Each property listing has comprehensive details of all the facilities available at the property. These include such items as a domestic telephone, Internet PC, spa, children's crib etc. In the event of you requiring confirmation about anything specific, then you should contact the owner direct via your preferred means.

How do I pay for my accommodation?

All property owners will confirm the ways in which you can pay for the accommodation. This will appear on the individual property-listing page.

Are pets/smoking allowed in the properties?

Many properties do not allow smoking within them at any time, confirmation of this can be obtained from each individual property listing in the form of an icon. In comparison, many more owners do allow pets to accompany visitors. Again this information is available from the respective property listing in the form of an icon. Remember if you are unsure about any aspect of a property and the terms and conditions associated to it, simply ask the owner for confirmation.

Is there a discount for longer stays?

Many property owners offer discounted rates for stays in excess of 14 nights. Each offer is subject to availability and the rate of any discount, is set by the respective property owner.

Do I need a hire car?

The simple answer to this is yes. Without the use of a vehicle, your stay will be inhibited. Public transport is not as widely available as it is in countries such as the U.K, therefore to ensure you get the most out of your Tenerife vacation, a hire car is a must. The most popular and trusted hire companies are situated at the major airports, making the whole process of picking up your rental vehicle so much easier. For a quote please use our hire car quotation facility.

Where is each villa located?

Our interactive mapping system identifies the exact location of each of the many Tenerife resorts/communities, along with the location of other facilities such as airports, theme parks and other areas of interest. Each Tenerife resort/community page shows the distance to all major theme parks and airports within the area.

What is the average temperature in Tenerife?

This chart shows the average monthly temperatures, daily hours of sunshine and average rainfall for the state of Tenerife.

How can I confirm that a Property is suitable for disabled access/occupation?

Each villa showing the appropriate disabled icon indicates that the property has been designated by the owner as being suitable for disabled visitors. To ensure that the property conforms to your specific requirements, contact with the owner is advised. In the unlikely event of incorrect information being given, Direct Villas Tenerife requires notification, so to allow us to amend or remove the listing as required. Each disabled friendly property can be identified directly from the search facility, which allows a search to be made ensuring that only disabled friendly properties are shown in the results.

What do I do if I have any problems whilst staying at the property?

Each Tenerife rental property owner has a designated property management company, who maintains the property in the absence of the owner. It is the responsibility of each property management company to ensure any problems encountered by a renter is addressed at the earliest opportunity. Details, including a telephone contact number of the management company should be obtained prior to your departure.

Are welcome packs available?

Many owners offer welcome packs that include essential provisions to ensure that you have everything you require for your first night. In addition to this specific items can also be requested. This service is normally a payable extra, the cost of which should be confirmed with the owner prior to departure.

Is there a house keeping service available?

Although each property includes a vacuum cleaner, and other such items, some owners via their respective property management companies offer interim cleaning services. It must be noted that such services are a chargeable extra, the cost of which should be confirmed with the owner prior to departure.

Where can I get a hire car suitable for disabled drivers/usage?

Most of the major car hire companies offer adapted vehicles for use by disabled visitors. To obtain a free no obligation quote for your specific type of hire vehicle, go to our hire car section.

Owners faq's

How much does it cost to advertise my property (ies)?

The annual cost of advertising your villa with www.directvillastenerife.com is £75.00. Any owners who wish to advertise more than one property owned by them will be eligible for a discount of 25% per additional property advertised with us. There are no extra charges for having your property listed within the featured villa section, nor is there any commission payable for bookings.

What do I get for my money?

The following do not attract any additional charges.

• All villas will be listed in the Featured Villa section on a rotational basis.
• Total freedom to manage and advertise your property, via our private owner's management system.
• A full-page listing.
• Embedded and interactive booking calendar.
• No limit on the number of photographs you can upload.
• Automatic picture sizing.
• Unique features to enable you to reach more renters.
• Virtual tour hosting.
• Late offers section.
• Private web stats for your listing.
• Random search result displays, ensuring that everyone has equal exposure.
• And much more!

How do I pay for my annual subscription?

Payment can be made using the following;

PayPal payments are also now accepted.

How often can I change the details on my personal listing page(s)?

Due to the integration of our owner's management system, owners can up date and change the content of their personal listings page whenever they wish. Simply log in to the secure members area with the use of your unique details and make whatever changes you wish. In the unlikely event of any difficulty being experienced during this process, full technical support is on offer.

Can I use my virtual tour?

Yes, integration with your current virtual tour is offered. Or if you would prefer, Direct Villas Tenerife can host it on your behalf at no extra cost. If you have a virtual tour, which requires updating, or if you are yet to have a tour made, then contact us at info@directvillastenerife.com.

How many photographs can I upload, and how do I do it?

There is no limit on the number of photographs, which you may upload to your personal listing. Each photograph will be displayed via some of the latest software ensuring that everyone viewing them gets the true feeling of your property. We have also removed the time consuming and some times tedious task of having to resize each picture before uploading it. You simply chose your photographs then submit them to your page; our software will then automatically resize each one before it appears on your property page.

How do I add my property to the 'Featured Villas' section?

Leave that to us. Each Tenerife apartment, villa or townhouse will appear on the Featured Villa section on a rotational basis. This is a free service, and it ensures that each owner has the opportunity to have his or her property featured. The Idea behind this is to further reduce the overheads associated with advertising a rental property.

How far up the search results page will my property be?

Depending on the type of search undertaken by each prospective renter, the results will be shown in a total random order. This is to ensure that each property has the chance of catching the eye of the renter conducting each search. In the event of a quite specific search criteria being submitted, the list of results will be shorter and as such may not require this process.